777pup Privacy Policy

📄 Full Policy

777pup Privacy Policy

1. Who We Are

777pup is an online gaming and sports betting platform operating in the Philippines within the regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR). For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 777pup acts as the Personal Information Controller with respect to the personal data of its registered players and website visitors.

Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 14 of this Policy.

2. Personal Data We Collect

777pup collects the following categories of personal data:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address

2.2 KYC & Verification Data

• Government-issued Philippine ID (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, PRC ID, voter's ID)
• Selfie or live photo for identity matching
• Proof of address documents where required
• Source of funds documentation where required by PAGCOR or AMLC regulations

2.3 Financial & Transaction Data

• GCash or PayMaya/Maya account number (masked)
• Bank account details for bank transfer transactions (masked)
• Debit card details (masked, last 4 digits only)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (₱)

2.4 Gaming Activity Data

• Game history, bet amounts, win/loss records
• Session duration and frequency
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Bonus and promotion usage

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 7)

2.6 Communications Data

• Live chat transcripts with our support team
• Email correspondence
• Feedback and survey responses

3. How We Collect Your Data

777pup collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, and server logs when you access and use the 777pup platform.
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, banks), fraud detection services, and PAGCOR where required by regulation.

4. How We Use Your Personal Data

777pup uses your personal data for the following purposes:

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 777pup processes your personal data on the following legal bases:

• Contractual necessity — processing required to provide the services you have registered for, including account management, payment processing, and gaming services.
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

777pup does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• PAGCOR and regulatory authorities — as required by Philippine gaming regulations and law enforcement requests.
• Anti-Money Laundering Council (AMLC) — for suspicious transaction reporting as required by the AMLA.
• Payment processors — GCash, PayMaya/Maya, and partner banks, solely to process your deposits and withdrawals.
• Identity verification providers — third-party KYC service providers operating under strict data processing agreements.
• IT and security service providers — cloud hosting, fraud detection, and cybersecurity vendors bound by confidentiality obligations.
• Legal and professional advisors — lawyers and auditors where required for legal proceedings or compliance.

All third-party service providers engaged by 777pup are required to handle your data in accordance with the Philippine Data Privacy Act and are prohibited from using your data for any purpose other than the specific service they provide to 777pup.

7. Cookies & Tracking Technologies

777pup uses cookies and similar technologies to operate the platform, remember your preferences, maintain your session, and analyze platform usage. The types of cookies we use include:

• Essential cookies — required for the platform to function. These cannot be disabled.
• Functional cookies — remember your language preferences and login state.
• Analytics cookies — collect aggregated, anonymized data about how players use the platform to help us improve it.
• Security cookies — help detect and prevent fraudulent activity and unauthorized access.

You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 777pup platform. For essential cookies, no opt-out is available as they are strictly necessary for service delivery.

8. Data Retention

777pup retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and PAGCOR regulations. Specific retention periods include:

• Account and KYC data — retained for a minimum of five (5) years after account closure, as required by PAGCOR and AMLA regulations.
• Transaction records — retained for a minimum of five (5) years in compliance with AMLA record-keeping requirements.
• Gaming activity data — retained for three (3) years after account closure for responsible gaming monitoring and dispute resolution purposes.
• Communications data — retained for two (2) years for customer support and dispute resolution purposes.
• Marketing data — retained until you withdraw consent or unsubscribe, whichever is earlier.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

777pup implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Bcrypt hashing for all stored passwords
• Two-factor authentication (2FA) via SMS OTP
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing
• 24/7 intrusion detection and monitoring systems
• Secure data centers with physical access controls

While 777pup takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in harm to you, 777pup will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 777pup:

• Right to be informed — you have the right to know what personal data we collect and how we use it. This Policy fulfills that obligation.
• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to data portability — you may request your personal data in a structured, commonly used, machine-readable format.
• Right to object — you may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, or within the timeframe required by applicable law.

11. Children's Privacy

The 777pup platform is strictly for users aged 21 years and older in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and report the incident as required by PAGCOR regulations.

If you believe a minor has accessed the 777pup platform, please contact us immediately at the details in Section 14.

12. International Data Transfers

777pup primarily stores and processes your personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure or identity verification providers — 777pup ensures that such transfers are made only to countries or organizations that provide an adequate level of data protection, or under appropriate contractual safeguards such as standard contractual clauses, in compliance with the Data Privacy Act and NPC regulations.

13. Changes to This Policy

777pup reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or PAGCOR regulations. When we make material changes, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the 777pup platform after the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the 777pup Data Protection Officer:

• Live Chat: Available 24/7 via the support widget on the 777pup platform
• Email (DPO): [email protected]
• General Support: [email protected]

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are not satisfied with our response to your data subject request.